This page give you all the information needed to get in touch with Redbox directly.

Customer Service

Toll Free: 1-866-REDBOX3

1-866-733-2693

Postal Address

One Tower Lane

Suite 1200

Oakbrook Terrace, IL 60181

Redbox Official Blog

http://blog.redbox.com/

Redbox Official Feedback Forum

https://www.redbox.com/Help/Contact.aspx